“Llama Llama Red Pajama from Anna Dewdney is my son’s favorite book. The baby llama wants his momma (he’s supposed to be going to sleep) and screams bloody murder when she doesn’t come back up right away. Good book for opening conversations about patience, anxiety, and nighttime fears! Ten years later, I can still recite it from memory. Also check out a recent rap version by Ludacris on YouTube.” ― Elizabeth Washburn Galbraith
From time to time we may offer free or discounted shipping and handling (S&H). Our S&H offers typically discount the base costs for standard shipping to a destination within the U.S. Customers will still be charged for product specific shipping surcharges, or any costs for delivery via 2-Day or Overnight shipping methods. We do not offer free or discounted S&H for Genographic Kits, Globes, Mounted Maps, and Framed Maps. Customers that qualify for free or discounted S&H will receive the discount for all eligible products, however customers will have to pay S&H costs associated to products not eligible for free or discounted S&H. The product status will indicate if a product is not eligible for free or discounted S&H.
Retesting Policy. Helix may be unable to process you saliva sample on first attempt, which may be either due to an issue with the submitted sample or with our laboratory process. If this is the case, and if enough of your sample is left over, Helix will attempt to process your sample again at no charge. If they are still unable to process your sample, we will send you a second collection kit at no charge. However, if they are unable to process your sample because of your violation of these Terms or the Helix Terms of Service, a fee may apply to receive a second collection kit. You can use this second kit to send us a second sample. If your second sample cannot be processed, you may request an additional kit for a fee (at least $25) and submit a new sample in order for Helix to make another attempt at sequencing your DNA, or you may instead request a refund for your order. A refund will deduct a cancellation fee (at least $25) and shipping and handling fees. See the Helix Retesting Policy and the Helix Return Policy.