Retesting Policy. Helix may be unable to process you saliva sample on first attempt, which may be either due to an issue with the submitted sample or with our laboratory process. If this is the case, and if enough of your sample is left over, Helix will attempt to process your sample again at no charge. If they are still unable to process your sample, we will send you a second collection kit at no charge. However, if they are unable to process your sample because of your violation of these Terms or the Helix Terms of Service, a fee may apply to receive a second collection kit. You can use this second kit to send us a second sample. If your second sample cannot be processed, you may request an additional kit for a fee (at least $25) and submit a new sample in order for Helix to make another attempt at sequencing your DNA, or you may instead request a refund for your order. A refund will deduct a cancellation fee (at least $25) and shipping and handling fees. See the Helix Retesting Policy and the Helix Return Policy.
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(10) You and National Geographic agree to maintain the confidential nature of the arbitration proceeding and shall not disclose the fact of the arbitration, any documents exchanged as part of any mediation, proceedings of the arbitration, the arbitrator’s decision and the existence or amount of any award, except as may be necessary to prepare for or conduct the arbitration (in which case anyone becoming privy to confidential information must undertake to preserve its confidentiality), or except as may be necessary in connection with a court application for a provisional remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or court order.
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(1) National Geographic, including our parents, subsidiaries or affiliates (“NG Affiliates”), agents, employees, predecessors in interest, successors, and assigns, and you agree that any Dispute (as defined herein) between you and National Geographic, regarding any aspect of your relationship with National Geographic relating to the National Geographic Genographic Project and the Product, will be resolved in a binding, confidential, individual and fair arbitration process, and not in court. Each of you and National Geographic agrees to give up the right to sue in court. The term “Dispute” is to be given the broadest possible meaning that will be enforced, and shall include any dispute, claim, demand, count, cause of action, or controversy between you and National Geographic, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, or any other intentional tort), or any other legal or equitable theory. The term “Dispute” specifically includes, but is not limited to, any and all claims between you and National Geographic in any way related to or concerning this Arbitration Agreement, any other aspect of these Terms (including their applicability and their conformance to applicable law), any products or services provided by National Geographic relating to the National Geographic Genographic project, any billing disputes, and any disputes relating to telephonic, text message, or any other communications either of us received from the other. The only exceptions to this Arbitration Agreement are that (i) each of you and National Geographic retains the right to sue in small claims court and (ii) each of you and National Geographic may bring suit in court against the other to enjoin infringement or other misuse of intellectual property rights. Disputes over whether these exceptions apply shall be resolved by the court in which such action has been brought; all other disputes over arbitrability shall be resolved by the arbitrator. Each of you and National Geographic also agrees to give up the ability to seek to represent, in a class action or otherwise, anyone but each of you and National Geographic (see paragraph 9 of this Arbitration Agreement below). There is no judge or jury in arbitration, and court review of an arbitration award is limited. An arbitrator must follow this Arbitration Agreement. The arbitrator, however, can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief, or statutory damages).
Peter Reynold’s story of Jerome, a logophiliac young man, is one of the few books out there that delights in language. Though many children’s books are written beautifully, relatively few are about words themselves. (A major wonderful exception is 2014’s The Right Word: Roget and His Thesaurus.)  In Reynolds’s story,  however, Jerome collects scraps with words on them, finding joy in each syllable and multi-syllable word. He is a reader reading and his pleasure in words is mirrored by those who read of his vocabularistic adventure.
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Your purchase and use of the Product is also subject to the terms and conditions contained in this document (the “Terms”) and any applicable terms, policies or rules that National Geographic may post or provide a link to on www.genographic.com. As of now, these include the Geno 2.0 Next Gen Helix Product Privacy Policy, the National Geographic Privacy Policy and the National Geographic Terms of Service.
(8) Each of you and National Geographic may incur attorneys’ fees during the arbitration. Each side agrees to pay his, her or its own attorneys’ fees unless the claim(s) at issue permit the prevailing party to be paid its attorneys' fees, and in such instance, the fees awarded shall be determined by the applicable law(s). In addition to whatever rights you may have to recover your attorneys’ fees under applicable law, if you prevail in the arbitration, and if National Geographic failed to make a settlement offer to you before the arbitration or the amount you win is at least 25% greater than National Geographic’s highest settlement offer, then National Geographic will pay your reasonable attorneys’ fees in addition to the amount the arbitrator awarded. If National Geographic wins the arbitration, you will be responsible for your own attorneys’ fees. In addition, if the arbitrator, at the request of the winning party, finds that the losing party brought a claim or asserted a defense frivolously or for an improper purpose, then regardless of the amount in dispute, the arbitrator must order the losing party to pay both sides’ arbitration fees and may order the losing party to pay the winning party’s reasonable attorneys’ fees, unless such an award of fees is prohibited by applicable law.

Thank you for your interest in the Genographic Project. By purchasing a Genographic Project Public Participation Kit, you are about to take the first step in participating in this groundbreaking project. This policy is meant to explain the terms and conditions applicable to the purchase of the Genographic Project Public Participation Kit and to participation in the Genographic Project, as well as an explanation of how the personal information provided by you will be used by National Geographic.

Penelope, the classmate-eater to which the title refers, is a cute dinosaur who’s just beginning school. And, yes, she does indeed devour her classmates. But only because she doesn’t know better and, well, kids are damn tasty. When her teacher does tell her not to do it, Penelope subsequently hocks them out (they’re fine, if a bit slimy). In the clever tale that follows, Penelope learns how to act in her new environment, even if she stumbles and scarfs down a classmate a few more times.
We take a number of commercially reasonable administrative, technical, personnel and physical steps to safeguard information in our possession from loss, theft and unauthorized use, disclosure or modification. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with the applicable privacy policy.

The best children’s books not only help young readers understand themselves and the world better, but make them giggle, think, worry, consider, and engage all their other feelings, too. These books also tug adult readers back towards childhood, reminding us of our youth and bigger things beyond our own lives. This is no easy trick, but it feels natural when a great book pulls it off with grace. And so far, there have been dozens of releases this year that do just that.

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(3) Any arbitration between you and National Geographic will be conducted by the Judicial Arbitration and Mediation Services, Inc. (“JAMS”), pursuant to the JAMS Streamlined Arbitration Rules & Procedures effective July 1, 2014 (the “JAMS Rules”), as modified by this agreement to arbitrate. The arbitration shall be conducted by a single, neutral arbitrator, and if you and National Geographic cannot agree on who that single arbitrator will be, the arbitrator will be appointed pursuant to the JAMS Rules, with the participation and involvement of National Geographic and you pursuant to JAMS Rule 12. The JAMS Rules are available on its website at http://www.jamsadr.com/rules-streamlined-arbitration/. The Consumer Arbitration Minimum Standards are available at http://www.jamsadr.com/consumer-minimum-standards/. The arbitrator is bound by the terms of this Arbitration Agreement.
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“Someday by Alison McGhee. I still can’t even read it without choking up. It is about the life cycle, about your first memories with your baby, watching them grow, the conflicting feelings you have in life. It says so much with so few words. The line is something like, ‘Sometimes I watch you sleep, and I dream too...’ (seriously crying just writing this and my kid is 4-and-a-half).” ― Amber Manke
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