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If you and we do not resolve the Dispute within those first 45 days, either you or we may initiate arbitration in accordance with the JAMS Rules. Further instructions on submitting a Demand for Arbitration may be found at http://www.jamsadr.com/files/Uploads/Documents/JAMS_Arbitration_Demand.pdf. In addition to filing this Demand for Arbitration with JAMS in accordance with its rules and procedures, you must send a copy of this completed Demand for Arbitration to the National Geographic at the address listed above to which you sent your Notice of Dispute.
Each year a committee of the Association for Library Service to Children (ALSC) identifies the best of the best in children's books. According to the Notables Criteria, "notable" is defined as: Worthy of note or notice, important, distinguished, outstanding. As applied to children's books, notable should be thought to include books of especially commendable quality, books that exhibit venturesome creativity, and books of fiction, information, poetry and pictures for all age levels (birth through age 14) that reflect and encourage children's interests in exemplary ways.

We offer two-business day and next-business day service in the U.S. on all orders received by 1:00PM eastern time. Shipments will be sent via UPS Monday through Friday; we do not ship or deliver on weekends or holidays. Please refer to the chart below for delivery time and rates. For destinations outside the U.S., we do not offer Two-day or Next-day Shipping.
Refund Policy. Under Helix’s refund policy, you may request a refund of the Geno 2.0 Next Gen Helix Product purchase price within the period of time specified by Helix from purchase as long as you have not yet received and registered your DNA Collection Kit with Helix. This refund will deduct shipping and handling fees and a cancellation fee of at least $25. You can request a refund by calling National Geographic Store Customer Service at 1-888-557-4450 and providing your order confirmation number. Once you have received and registered your DNA Collection Kit with Helix, your purchase can no longer be refunded. If the purchase is not for your first DNA Product through Helix, it is not subject to refund. This policy is due to the informational nature of many DNA Products. These Terms override the standard National Geographic catalog and online store return policy. Please see Helix’s Refund Policy for more details.
When you purchase the Geno 2.0 Next Gen Helix Product, you will receive a saliva collection kit from our partner Helix. When you return your saliva sample to Helix, Helix will sequence your DNA. That sequence is your “Genetic Information.” Helix will share with National Geographic the portion of your Genetic Information needed by National Geographic to provide you with your deep ancestry insights (we’re calling this your “Genographic Genetic Information”). We will use this Genographic Genetic Information to produce your Geno 2.0 Next Gen Helix Product results.
(10) You and National Geographic agree to maintain the confidential nature of the arbitration proceeding and shall not disclose the fact of the arbitration, any documents exchanged as part of any mediation, proceedings of the arbitration, the arbitrator’s decision and the existence or amount of any award, except as may be necessary to prepare for or conduct the arbitration (in which case anyone becoming privy to confidential information must undertake to preserve its confidentiality), or except as may be necessary in connection with a court application for a provisional remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or court order.

Peter Reynold’s story of Jerome, a logophiliac young man, is one of the few books out there that delights in language. Though many children’s books are written beautifully, relatively few are about words themselves. (A major wonderful exception is 2014’s The Right Word: Roget and His Thesaurus.)  In Reynolds’s story,  however, Jerome collects scraps with words on them, finding joy in each syllable and multi-syllable word. He is a reader reading and his pleasure in words is mirrored by those who read of his vocabularistic adventure.

2 years & up. Get ready for bedtime with Llama Llama! The Llama Llama Large Plush makes a great companion for little ones and ideal for comforting hugs and snuggles. In the book, Llama Llama is ready for bedtime in his red pajamas and gets tucked in by his mama. She goes downstairs and she doesn't come back right away so Baby Llama begins to worry and fret until she returns. This story of Llama Llama relates to children and the need for their mother's comfort. Hardcover book includes 40 pages.… More »
This bilingual tale, written by Dragons love Tacos co-writer Adam Rubin and illustrator Mark “Crash” McCreery the Hollywood monster-creator who did the creature design for such films as Rango, Terminator 2, and Jurassic Park, is a blast. A whimsical tale about the legendary Mexican goatsucker, its prose is a tangled form of English and Spanish (“This all happened a long time ago, en una granja de cabras.”) that is good fun, and the illustrations, particularly the goats, which are deflated, inflated, and grow to enormous proportions, will keep kids coming back for more.

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“Llama Llama Red Pajama from Anna Dewdney is my son’s favorite book. The baby llama wants his momma (he’s supposed to be going to sleep) and screams bloody murder when she doesn’t come back up right away. Good book for opening conversations about patience, anxiety, and nighttime fears! Ten years later, I can still recite it from memory. Also check out a recent rap version by Ludacris on YouTube.” ― Elizabeth Washburn Galbraith
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